CUSTOMER SERVICE / Trade and Retail Orders

Contact our customer service specialist at sales@octanepress.com, 512.334.9441 (office) or 512.852.4737 (fax). 

 
RETURN POLICY

We stand behind the quality of our products 100 percent. All books and calendars returnable within 30 days of purchase. The customer needs to only pay return shipping. No restocking fees or limits.

 
SHIPPING POLICY

USPS media mail used for domestic orders. International orders ship USPS as well. Expedited shipping via Fedex and UPS is available upon request. All products are shipped from our warehouse within 24 hours of order placement, unless a pre-order is placed. Pre-order ship dates are noted on the buy page.